Introduction
This Privacy Policy explains how GGOffroad LLC ("GG Offroad," "we," "us," or "our") collects, uses, shares, and protects personal information from visitors and customers of ggoffroad.com.
GG Offroad is a small, owner-operated business based in Westminster, Colorado. We sell plug-and-play camera relocation kits for Toyota Tundra and Tacoma trucks. We handle personal data carefully and will never sell it to third parties.
By using our website, you agree to the practices described in this policy. If you have any questions, email sales@ggoffroad.com — every message goes directly to Austin.
Information We Collect
Information You Provide Directly
When you make a purchase, create an account, or contact us, we may collect:
- Contact information — name, email address, phone number, shipping and billing addresses
- Payment details — credit/debit card information and other payment data, processed securely through our payment provider
- Account information — username, password, and related account details if you create an account
- Order information — products purchased, order history, and transaction details
- Communications — messages, emails, or other information you share when contacting support, responding to surveys, or participating in promotions
- Vehicle information — year, make, model, and trim details you provide to verify product compatibility
Information Collected Automatically
When you visit ggoffroad.com, we or our service providers may automatically collect certain technical information:
- Device and browser information — browser type, operating system, device type, and screen resolution
- Usage data — pages visited, time spent on pages, links clicked, and referring URLs
- IP address — used to infer approximate geographic location and diagnose technical issues
- Cookies and similar technologies — small data files stored in your browser; see the Cookies section below for details
How We Use Your Information
We use the personal information we collect to:
- Process and fulfill orders for camera relocation kits and accessories
- Send order confirmations, shipping updates, and tracking information
- Provide customer support and respond to inquiries
- Handle returns, exchanges, and warranty claims
- Verify product compatibility for your specific vehicle
- Communicate with authorized installers on your behalf
- Send promotional emails and product updates (you can opt out at any time)
- Improve and personalize your experience on our website
- Analyze traffic and usage patterns to improve the site
- Prevent fraud and protect the security of the site
- Comply with applicable laws and legal obligations
- Enforce our Terms of Service and other policies
Cookies & Tracking
What Cookies We Use
Our website uses cookies and similar technologies to operate and improve. Cookies are small text files stored in your browser.
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Essential cookies — required to operate the store (shopping cart, login session, checkout flow). These cannot be disabled without breaking the site.
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Analytics cookies — we use tools like Google Analytics to understand how visitors use the site (pages visited, traffic sources, time on site). This data is aggregated and anonymized.
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Preference cookies — remember settings like language or region to improve your experience on return visits.
Managing Cookies
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our store — for example, your cart may not persist between visits.
Most browsers allow you to view, delete, and block cookies on a per-site basis. Refer to your browser's help documentation for instructions. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
Your Choices & Rights
You have the following rights and options regarding your personal information:
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Opt out of marketing emails — use the unsubscribe link in any promotional email, or email sales@ggoffroad.com. You will continue to receive transactional emails (order confirmations, shipping updates) as long as you have an active order.
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Access or correct your information — log into your account to update your name, address, or email. For help, email sales@ggoffroad.com.
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Delete your account — contact us at sales@ggoffroad.com to request deletion of your account and associated personal data. We may retain certain information as required by law or for legitimate business purposes (e.g., completed transaction records).
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Request a copy of your data — email us to request an export of the personal information we hold about you.
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California residents (CCPA) — you have the right to know what personal information we collect, to request deletion, and to opt out of any sale of your information (we do not sell it). To exercise these rights, email sales@ggoffroad.com.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for all data transmitted between your browser and our site
- Payment data processed through PCI-compliant providers — we do not store full credit card numbers on our systems
- Access to customer data limited to GG Offroad personnel who need it to fulfill orders or provide support
- Our storefront is hosted on Shopify, which maintains its own comprehensive security program
Children's Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at sales@ggoffroad.com and we will promptly delete it.
Third-Party Links
Our website may contain links to third-party websites, including Amazon affiliate product links, YouTube videos, and installer partner pages. These sites have their own privacy policies, which we do not control and are not responsible for.
We encourage you to review the privacy policy of any third-party site you visit. The presence of a link on ggoffroad.com does not constitute an endorsement of that site's privacy practices.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the effective date at the top of this page.
For significant changes, we may notify you by email (if we have your address) or by displaying a notice on the website. Your continued use of ggoffroad.com after any changes constitutes your acceptance of the updated policy.
We recommend reviewing this policy periodically. The current version is always available at ggoffroad.com/pages/privacy-policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
sales@ggoffroad.com
Every message goes directly to Austin. No support queue.
Mailing Address
GGOffroad LLC
4490 W 90th Ave
Westminster, CO 80031
Business Hours
Monday – Friday
Mountain Time
Response within 1–4 business days
Governing Law
This Privacy Policy is governed by the laws of the State of Colorado. Disputes will be resolved in Colorado courts.