Privacy Policy — GG Offroad

Privacy Policy

How GG Offroad collects, uses, and protects your personal information. We keep it simple — we don't sell your data, ever.

We never sell your data Governed by Colorado law Effective December 2, 2025 sales@ggoffroad.com

Introduction

Effective Date: December 2, 2025

This Privacy Policy explains how GGOffroad LLC ("GG Offroad," "we," "us," or "our") collects, uses, shares, and protects personal information from visitors and customers of ggoffroad.com.

GG Offroad is a small, owner-operated business based in Westminster, Colorado. We sell plug-and-play camera relocation kits for Toyota Tundra and Tacoma trucks. We handle personal data carefully and will never sell it to third parties.

By using our website, you agree to the practices described in this policy. If you have any questions, email sales@ggoffroad.com — every message goes directly to Austin.

Information We Collect

Information You Provide Directly

When you make a purchase, create an account, or contact us, we may collect:

  • Contact information — name, email address, phone number, shipping and billing addresses
  • Payment details — credit/debit card information and other payment data, processed securely through our payment provider
  • Account information — username, password, and related account details if you create an account
  • Order information — products purchased, order history, and transaction details
  • Communications — messages, emails, or other information you share when contacting support, responding to surveys, or participating in promotions
  • Vehicle information — year, make, model, and trim details you provide to verify product compatibility

Information Collected Automatically

When you visit ggoffroad.com, we or our service providers may automatically collect certain technical information:

  • Device and browser information — browser type, operating system, device type, and screen resolution
  • Usage data — pages visited, time spent on pages, links clicked, and referring URLs
  • IP address — used to infer approximate geographic location and diagnose technical issues
  • Cookies and similar technologies — small data files stored in your browser; see the Cookies section below for details
We collect only what is needed to operate the store, fulfill orders, and provide customer support. We do not build behavioral advertising profiles.

How We Use Your Information

We use the personal information we collect to:

  • Process and fulfill orders for camera relocation kits and accessories
  • Send order confirmations, shipping updates, and tracking information
  • Provide customer support and respond to inquiries
  • Handle returns, exchanges, and warranty claims
  • Verify product compatibility for your specific vehicle
  • Communicate with authorized installers on your behalf
  • Send promotional emails and product updates (you can opt out at any time)
  • Improve and personalize your experience on our website
  • Analyze traffic and usage patterns to improve the site
  • Prevent fraud and protect the security of the site
  • Comply with applicable laws and legal obligations
  • Enforce our Terms of Service and other policies
Marketing emails: If you purchase from us, we may send occasional product updates and promotions. You can unsubscribe at any time using the link in any email, or by emailing sales@ggoffroad.com.

How We Share Your Information

We Do Not Sell Your Data

GG Offroad does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Full stop.

Your data is used only to operate the store and serve you. It is never sold to data brokers, advertising networks, or other third parties.

When We Do Share

We may share your information in limited circumstances:

  • Service providers — trusted third-party companies that help us operate the website, process payments (e.g., Shopify, Stripe), ship orders (e.g., UPS, USPS), and provide customer support. These providers are contractually bound to use your data only to perform services for us.
  • Authorized installers — if you request a referral to a local installer from our network, we may share your name and general location to facilitate that connection. We will not share your information with an installer without your knowledge.
  • Legal compliance — when required by law, court order, or legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of GG Offroad, our customers, or others.
  • Business transfers — in the unlikely event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. You will be notified if this occurs.

Cookies & Tracking

What Cookies We Use

Our website uses cookies and similar technologies to operate and improve. Cookies are small text files stored in your browser.

  • Essential cookies — required to operate the store (shopping cart, login session, checkout flow). These cannot be disabled without breaking the site.
  • Analytics cookies — we use tools like Google Analytics to understand how visitors use the site (pages visited, traffic sources, time on site). This data is aggregated and anonymized.
  • Preference cookies — remember settings like language or region to improve your experience on return visits.

Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our store — for example, your cart may not persist between visits.

Most browsers allow you to view, delete, and block cookies on a per-site basis. Refer to your browser's help documentation for instructions. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Your Choices & Rights

You have the following rights and options regarding your personal information:

  • Opt out of marketing emails — use the unsubscribe link in any promotional email, or email sales@ggoffroad.com. You will continue to receive transactional emails (order confirmations, shipping updates) as long as you have an active order.
  • Access or correct your information — log into your account to update your name, address, or email. For help, email sales@ggoffroad.com.
  • Delete your account — contact us at sales@ggoffroad.com to request deletion of your account and associated personal data. We may retain certain information as required by law or for legitimate business purposes (e.g., completed transaction records).
  • Request a copy of your data — email us to request an export of the personal information we hold about you.
  • California residents (CCPA) — you have the right to know what personal information we collect, to request deletion, and to opt out of any sale of your information (we do not sell it). To exercise these rights, email sales@ggoffroad.com.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • SSL/TLS encryption for all data transmitted between your browser and our site
  • Payment data processed through PCI-compliant providers — we do not store full credit card numbers on our systems
  • Access to customer data limited to GG Offroad personnel who need it to fulfill orders or provide support
  • Our storefront is hosted on Shopify, which maintains its own comprehensive security program
No online system is completely secure. While we implement strong safeguards, we cannot guarantee that data transmitted over the internet is 100% secure. You use our site at your own risk.

Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at sales@ggoffroad.com and we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites, including Amazon affiliate product links, YouTube videos, and installer partner pages. These sites have their own privacy policies, which we do not control and are not responsible for.

We encourage you to review the privacy policy of any third-party site you visit. The presence of a link on ggoffroad.com does not constitute an endorsement of that site's privacy practices.

Amazon affiliate links: Some product recommendation links on our site are Amazon affiliate links. If you click these and make a purchase, GG Offroad may earn a small commission at no additional cost to you.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the effective date at the top of this page.

For significant changes, we may notify you by email (if we have your address) or by displaying a notice on the website. Your continued use of ggoffroad.com after any changes constitutes your acceptance of the updated policy.

We recommend reviewing this policy periodically. The current version is always available at ggoffroad.com/pages/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us: